Refund policy
RETURN & REFUND POLICY
SSC Creations
All Sales Are Final
Due to the custom-made nature of our products:
ALL CUSTOM ITEMS ARE FINAL SALE.
We do not offer refunds, exchanges, or returns for:
• Change of mind
• Incorrect size selected
• Minor variances
• Customer-supplied garment issues
Remake Policy
If a verified production defect occurs:
• A remake will be offered at no cost
• Clear photos must be provided within 48 hours of pickup/delivery
If a remake is declined and item is kept, no refund will be issued.
Shipping Issues
Once an order leaves our possession, we are not responsible for carrier delays or lost packages.
Assistance with carrier claims may be provided upon request.
Non-Pickup Orders
Completed custom items not picked up within a reasonable timeframe may be considered abandoned.
No refunds will be issued.